Privacy Policy

Welcome to our website. We are committed to protecting the privacy and security of our B2B partners, independent distributors, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit inquiries regarding our premium insulation materials, including Glass Wool Blankets and Rubber Plastic Pipes.

1. Information We Collect

When you interact with our website, request a wholesale quote, or fill out our contact forms, we may collect the following types of information:

• Personal Identification Information: Full name, email address, phone number, and company name.
• Inquiry Details: Specific project requirements, shipping destinations, and volume estimates for insulation materials.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our site (collected automatically via cookies).

2. How We Use Your Information

We do not sell your personal data. We use the information we collect strictly for professional B2B purposes, including:

• To respond to your inquiries and provide accurate pricing for Glass Wool and Rubber Plastic Pipe products.
• To process custom OEM requests and manage global shipping logistics.
• To send you important administrative messages, order updates, and technical support documentation.
• To improve our website's user experience and analyze product demand trends.

3. Data Sharing and Disclosure

We respect your business confidentiality. We may share your information only with trusted third-party service providers who assist us in operating our business, such as:

• Freight Forwarders & Logistics Partners: To calculate shipping costs and arrange delivery to your designated port or warehouse.
• IT & Hosting Providers: To securely host our website and manage our inquiry database.

These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your personal and company information from unauthorized access, alteration, disclosure, or destruction. All data submitted through our contact forms is encrypted using SSL (Secure Socket Layer) technology.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings, though declining may limit some functionalities of our site.

6. Your Data Protection Rights

Depending on your location (such as the GDPR for European clients), you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to restrict or object to our processing of your personal data.
• The right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team:

• Email: jinlimei@kingsendainsulation.com
• Address: Bao'an District, Shenzhen, Guangdong, China